Privacy Policy

At THC Edibles Australia, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (https://thcediblesaustralia.com/). By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, address, email, and phone number (for orders, customer support, and account creation).
  • Payment details (processed securely through third-party payment gateways).

b. Non-Personal Information

  • Browser type, IP address, and device details (collected automatically via cookies).
  • Usage data, such as pages visited and time spent on the website.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders efficiently.
  • Customer Support: To respond to your inquiries or complaints.
  • Improvement: To analyze website usage and improve functionality and user experience.
  • Marketing: To send promotional emails or updates, but only if you have opted in.

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze web traffic. Cookies help us:

  • Remember your preferences and login information.
  • Track website performance and usage.

You can manage or disable cookies through your browser settings, but doing so may impact your experience on our website.

4. Sharing Your Information

We share your information only when necessary:

  • Payment Processing: Your data is securely processed through trusted third-party payment gateways.
  • Shipping: With shipping providers for order fulfillment.
  • Legal Compliance: If required by law or to protect our rights.

5. Data Security

We employ robust security measures to protect your data, including encryption and secure servers. However, no online system is completely secure, so we cannot guarantee absolute security.

6. Your Data Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct any inaccurate data.
  • Deletion: Request that we delete your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@thcedibles.uk.

7. Third-Party Services

Our website may contain links to third-party services or websites. We are not responsible for their privacy practices or content.

8. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@thcedibles.uk